Home › Gainsight CCAT Test

The Gainsight CCAT Test

Q: Does Gainsight use the CCAT?

Yes. Gainsight — the customer success software provider — uses the CCAT (Criteria Cognitive Aptitude Test, 50 questions in 15 minutes) as an early hiring screen, based on candidate reports.

Q: What score do I need on the Gainsight CCAT?

Gainsight does not publish a cutoff. Candidate reports for Vista Equity portfolio companies suggest a bar around the 70th percentile — roughly the low 30s out of 50 — with product and strategy roles trending toward the 80th. Check your invitation for role-specific requirements.

Last updated: September 2026

Gainsight uses the CCAT — 50 questions in 15 minutes — as an early hiring screen. Candidate reports place the bar around the 70th percentile for many roles. The pacing is the test: ~18 seconds per question, guessing is free, and there is no going back.

Why Gainsight uses the CCAT

Gainsight built the customer-success software category — the tooling companies use to keep customers from churning. It joined Vista Equity Partners' portfolio in 2019, and candidate reports describe the CCAT screen across revenue and services roles, in line with the portfolio-wide playbook.

What the test looks like

50 questions, 15 minutes — about 18 seconds per question, and almost nobody finishes all 50
Verbal: synonyms, sentence logic, true/false statement analysis
Numerical: word problems, number series, ratios, averages — no calculator
Spatial: figure series, matrices, pattern recognition under rotation
Guessing is free (wrong scores the same as blank) and there is no going back once you advance

Roles that report the Gainsight CCAT

Customer Success Manager roles
Sales and account management
Professional services

How to prepare

Train at full pace. Run complete 50-question sets against a real 15-minute clock — calibration is the entire game.
Drill mental math. Averages (use the deltas-to-target trick), ratios, and number series without a calculator.
Learn the spatial pattern families. Figure series rotate, add, and step by increasing amounts — recognizing the family is most of the answer.
Set a skip rule. Not committed in ~20 seconds? Guess and move. Stuck time is the score killer.
Never leave a blank. Wrong answers score the same as unanswered ones.

Practice with a free 5-question sample here on TestPrep.me, or run full timed simulations that mirror the 50-question format.

Frequently asked questions

Does Gainsight use the CCAT?

Yes — based on candidate reports, Gainsight uses Criteria's CCAT as an early screen. Formats can change, so confirm the details from your own invitation.

What roles does Gainsight screen with the CCAT?

Reports name Customer Success Manager, sales, and professional services roles — fitting for a company that sells customer success as a discipline.

What score do I need to pass?

Gainsight doesn't publish a cutoff. Candidate reports for Vista Equity portfolio companies suggest a bar around the 70th percentile — roughly the low 30s out of 50 — with product and strategy roles trending toward the 80th.

Can I retake it?

Retakes are employer-controlled and typically 6–12 months out. Prepare before you start — a retake is not a real strategy.

Preparing for a different employer? See the full list of companies using the CCAT, or our guides for Crossover, Shopify, Vertafore, Finastra, TIBCO, and PowerSchool.